FOL-D-RAK is committed to providing an accessible and inclusive shopping experience for all customers, including those with disabilities. Our website is designed with accessibility in mind, and we continuously improve our platform to meet the highest standards of web accessibility.

Website Accessibility

Our site is built to comply with Web Content Accessibility Guidelines (WCAG) 2.1, ensuring it is user-friendly for individuals with various disabilities. Some of the key accessibility features we implement include:

• Screen Reader Compatibility - Our website is optimized for use with screen readers, enabling visually impaired users to navigate and interact with our content easily.
• Keyboard Navigation - All essential functions can be accessed via keyboard commands, making it easier for users with mobility impairments to move through the site.
• Adjustable Text Size and Color Contrast - Users can modify text size and contrast settings to meet their visual needs, improving readability and comfort.
• Alt Text for Images - Descriptive alt text is included for all images, providing context and information for those using assistive technologies.

Customer Support for Accessibility

If you encounter any issues while using our site or need assistance with placing an order, our customer service team is available to help. We’re dedicated to providing support in a way that meets your individual needs. You can reach us by phone, email, or live chat, and we will ensure you receive the help you need to complete your order or resolve any questions.

Ongoing Accessibility Commitment

Our company is committed to continuous improvement in accessibility. We regularly review our platform, take customer feedback into account, and collaborate with accessibility experts to ensure we meet evolving standards and provide an inclusive shopping experience. If you have any suggestions or specific accessibility concerns, we encourage you to share them with us so we can continue to improve our services for everyone.